Privacy policy

Privacy Policy

Last updated: August 8, 2026

A note before the fine print

We believe good work deserves clear language.

This policy explains how atelier | aj and Field Supply collect, use, and protect information when you visit atelier-aj.com, make a purchase, contact us, or otherwise interact with our services. It exists to create clarity—not confusion—and is written with the same care we bring to everything we make.

If you have a question that isn't answered here, please contact us at field@atelier-aj.com.

Information We Collect

When you visit our website, place an order, contact us, or interact with Field Supply, we may collect information you provide directly, including:

your name
billing and shipping addresses
email address
telephone number, when provided
order and transaction information
communications you send to us
account information, if you create an account
marketing preferences

We may also automatically collect certain technical information when you use the website, including your IP address, browser and device information, pages viewed, referring websites, and information about how you interact with the site.

Payment information is processed through our payment providers and ecommerce platform. atelier | aj does not directly store complete credit or debit card numbers.

How We Use Your Information

We use personal information as reasonably necessary to:

process and fulfill orders
arrange shipping and delivery
communicate with you about your order
provide customer support
respond to questions and requests
operate and improve our website and services
detect and prevent fraud or misuse
comply with legal, tax, accounting, and regulatory obligations
send marketing communications when you have chosen to receive them

We do not sell your personal information for money.

Shopify

Field Supply is operated using Shopify, which provides the ecommerce platform that allows us to offer products and services online.

Shopify may collect and process personal information in connection with your use of our store, including information necessary to provide ecommerce, payment, security, analytics, and related services. Shopify's handling of personal information is governed by its own privacy practices.

Fulfillment Partners

Some Field Supply products are made and fulfilled by third-party production and fulfillment partners, including Printful.

When necessary to produce and deliver an order, we may provide these partners with information such as your name, shipping address, and order details. They receive only the information reasonably necessary to perform these services.

Service Providers

We may use third parties to help operate atelier-aj.com and Field Supply, including providers of:

ecommerce services
payment processing
production and fulfillment
shipping
website hosting and infrastructure
analytics
email and communications
fraud prevention and security

These providers may process personal information on our behalf or as otherwise permitted under their own applicable privacy terms.

Cookies and Similar Technologies

atelier-aj.com and the services supporting Field Supply may use cookies and similar technologies to operate the website, remember preferences, understand site usage, improve performance, provide relevant features, and support analytics or marketing.

Your browser may allow you to block or delete cookies. Doing so may affect the operation of certain parts of the website.

Where required, you may also be provided with controls for managing certain cookie or privacy preferences.

Marketing Communications

If you choose to receive marketing emails from us, we may use your contact information to send news, product releases, studio updates, or other communications from atelier | aj and Field Supply.

You may unsubscribe at any time using the unsubscribe link included in marketing emails.

Transactional communications concerning an order or customer-service request are not marketing communications and may still be sent when necessary.

When We Share Information

We may share personal information when reasonably necessary to:

fulfill your order
process payments
provide services you request
operate and secure our website
comply with applicable law or a valid legal request
protect the rights, safety, and property of atelier | aj, our customers, or others

We do not share personal information simply for unrelated third parties to use for their own independent marketing.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and tax records, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information and why it was collected.

Your Privacy Choices

Depending on where you live, applicable law may give you rights concerning your personal information, which may include the ability to request access, correction, deletion, or information about how your data is used.

You may also withdraw consent where processing is based on consent.

To make a privacy request, contact field@atelier-aj.com. We may need to verify your identity before completing certain requests.

Children's Privacy

Field Supply is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Security

We use reasonable administrative and technical measures, together with the protections provided by our ecommerce and service partners, to help safeguard personal information.

No online service or method of electronic storage can guarantee absolute security.

External Links

atelier-aj.com may contain links to websites or services operated by others. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any external services you choose to visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.

When we make changes, we will update the date at the top of this policy. Material changes may also be communicated through the website or other appropriate means.